Unlock experience potential for everyone
Unlock experience potential for everyone
Unleash the true growth potential through better and more informed decisions!
Gather feedback from every employee to take the right actions to impact engagement, productivity, and innovation.
Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend.
CustomerMX enables organizations to monitor, respond and improve the main points along a customer journey and incorporate customer feedback into every decision.
EmployeeMX enables organizations to collect feedback and every interaction that happens along the employee life cycle, the experiences that involve an employee's role, workspace, manager, and wellbeing.
Unlock the potential of linking internal data with data provided from public sources. Get to know every stakeholder so you can deliver personalized experiences. When someone says something about your company you can capture those insights in the Mining ExperienceTM and build up detailed profiles of your customers, employees, or any other stakeholder to know exactly what they like, need, and how every interaction with your company made them feel.
See which actions to take next, thanks to a powerful analytics engine that works 24/7. Mining Experience takes all your data on what people said, how they feel, and what they did and uses it to model the impact of your actions. The result is delivered in plain language to people across the business so they know exactly what to do to design and improve the experience.
Make taking action an automatic response, right across the businesses. From triggering actions that impact customers and employees to take place automatically, to alerting the right person in the businesses to what they need to do next. MX helps you to take action and use that knowledge and information to improve experiences and design new ones.
Borrow Our Brain is our advisory service that helps executives understand, envision, and articulate data as a business strategy and make it accessible across the organization.
Our strategy-obsessed consultants bring their specialized knowledge, experience and expertise in interpreting data, which helps organizations to unlock modern solutions to their biggest business challenges.
Complete the form to get in touch with our team to see the MX platform in action. We’ll show you how you can use our platform to design and improve the experiences you deliver across your organization.