Turn Customers Into Loyal Fans

CustomerMX is software that helps businesses track, respond to, and improve the customer experience. It does this by collecting data from various sources, such as social media, surveys, and customer service interactions. This data is then used to create a comprehensive view of the customer journey, which businesses can use to make informed decisions in real time about how to improve their products, services, and brand.


Take actions that make
an impact

Hear every
single customer

Obtain real-time insights at the touch of a button.

CustomerMX enables organizations to monitor, respond,
and improve the main points along the customer journey

Connect with your customers where they are and capture real-time feedback in the moments that matter. With social sentiment and internal data all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling.

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    Create QR code for
    your business

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    Share QR code with
    your customers

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    Expand brand
    awareness and equity

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    Encourage the culture
    of feedback

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Discover. Understand. Act

CustomerMX helps users understand customer perceptions regarding their organizations through relevant data collection of all the various experiences that customers have with your company and can help:

  • Improve customer retention and loyalty

  • Increase return on experience (ROX)

  • Reduce business cost to serve

  • Expand brand awareness and equity

  • Optimize customer share of wallet

  • Understand customer behaviors by market